1. Information We Collect

When you visit our website, we use Google Analytics to track your behaviour, including the pages you visit, the time you spend on our site, and the links you click on. This information helps us to understand how our website is being used and to improve its performance. The information collected by Google Analytics is not linked to any personally identifiable information.

When you use our interactive dashboard, we track system usage, loading time, and chart interactions. This information helps us to improve the performance of our service, but it is not linked to individual users.

For travel intelligence metrics, we acquire and aggregate data from 21 external data sources, including booking portals, online travel agents “OTAs”, various hotel booking engines partners, and data exchange platforms.

This data is used to provide insights into hotel markets and to help our customers make informed business decisions.

Micro-surveys are used to target identified users with related questions, but respondents are not required to share their name or any personal details.

2. Disclosure of Information

We do not sell or rent personal information to third parties. We may disclose personal information to our service providers, who use it only to assist us in providing our services. We may also disclose personal information if required by law or in response to a legal request.

3. Security

We take reasonable measures to protect the security of personal information that we collect and store. However, no method of transmission or storage is completely secure, and we cannot guarantee the security of your personal information.

4. Changes to this Privacy Policy

We may change this Privacy Policy from time to time. Any changes will be posted on our website, and we encourage you to review this Privacy Policy periodically.

5. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at hello@guestradar.com.