Welcome to GuestRadar, a hotel market intelligence platform that helps hotel managers gain insights into their target markets. By subscribing to our service, you agree to these terms of service.

  1. Access to the Service

Subscribing to GuestRadar grants you one year of access to the selected markets and destinations as outlined in your subscription plan. You are responsible for ensuring that your login credentials remain confidential and are not shared with any unauthorized parties.

2. Prohibited Activities

Sharing or republishing any GuestRadar data outside your organization, whether publicly or confidentially, is strictly prohibited. Any unauthorized sharing or republishing will result in legal action, and you will be liable to pay compensation of up to 100,000 USD.

3. Refunds

If the service is interrupted by GuestRadar for any reason or if the system has errors that make it unusable for you, you may be entitled to a pro-rata refund for the remainder of your subscription period. To request a refund, please contact our customer support team.

4. Disclaimer of Warranties

GuestRadar provides the service “as is” and without any warranty or guarantee of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee that the service will be uninterrupted or error-free at all times.

5. Limitation of Liability

GuestRadar shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to the use of our service. Our liability shall be limited to the amount paid by you for the service during the subscription period in which the claim arises.

6. Termination

GuestRadar reserves the right to terminate your subscription and access to the service at any time and for various reason. Upon termination, you will be eligible to keep and use any data obtained from the service.

7. Governing Law

These terms of service shall be governed by and construed in accordance with the laws of the state or country in which GuestRadar operates.

8. Changes to the Terms of Service

GuestRadar reserves the right to modify or update these terms of service at any time without prior notice. By continuing to use the service after any changes, you agree to be bound by the updated terms.

If you have any questions or concerns about these terms of service, please contact our customer support team.